We appreciate your use of our Website and services (“Site” and “Services”). At ABSS, we respect your privacy and are committed to protecting your personal information.
We do not sell your name, email address, or other information, except to third parties, which may provide or offer the services you’ve requested from us or as otherwise described below under Disclosure of Personal Information.
COLLECTION OF PERSONAL INFORMATION
For services provided on or in connection with our Website, we may ask you to provide personal information such as name, email address, phone number and zip code, and personally identifiable information, and may or may not include any other information provided by or for you, and produced by any other person for whom you may be seeking senior housing and care services (“Personal Information”). We may collect and store any Personal Information.
The pages on the Services may also include web beacons or pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users’ interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect additional related information. This information may be associated with your unique browser, device identifier, or Internet Protocol address. For example, we may implement a pixel on the pages of the Services where you view a particular advertisement so that we can track whether you visit a website associated with that advertisement at a later time.
Mobile device and mobile browser information. You may adjust settings on your mobile device and mobile browser regarding cookies and sharing certain information, such as your mobile device model or the language your mobile device uses, by adjusting your mobile device’s privacy and security settings. Please refer to the instructions provided by your mobile service provider or mobile device manufacturer.
Location of Data. If you enable location services on your mobile device, ABSS may collect your device’s location, which we use to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.
Usage logs. We collect information about your Services’ use, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services. We also collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
Calls and text messages. Calls between you and ABSS, or between you and third parties made through ABSS (such as Partner Agents you contact about a property through a form or link on our Website, or using the contact information found on our Website), may be recorded or monitored for quality assurance and customer service purposes. You will be notified at the beginning of a call if it may be recorded or monitored. We may use a third-party service provider to track phone calls and text messages between you and real estate professionals. The partner agents and we can access specific details about the contact. As part of this process, ABSS and its service provider will receive in real-time and store data about your call or text message, including the date and time of the call or text message, your phone number, and the text’s content message.
Free content. You may provide information publicly through the Services, such as when you leave a review for a Partner Agent or Community or contribute to discussion forums.
USE OF PERSONAL INFORMATION
We use Personal Information to provide you with the services you have requested from us and to provide services to the senior housing and care providers who have contracted with us (“Participating Partners”) and our Partner Agents (“Partner Agent”) to be part of our referral information service program with the services that we provide you. Also, we use Personal Information to send you periodic email and newsletter communications about products and services offered by third parties or us, operate and improve our Web site and services, respond to customer inquiries, and send you surveys or other communications.
We use Personal Information for our internal business purposes, including statistical, design or operational purposes, such as estimating our audience size, measuring aggregate traffic patterns, and understanding demographic trends among our users.
We also use Personal Information to process payments if you have selected one of our Fee or Subscription Services.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose, sell, or share Personal Information about you with other people, including:
Participating Partners and Partner Agents. We may disclose, sell, or share Personal Information to one or more Participating Partners to provide you with the requested services. The Participating Partners may contact you directly by email, telephone, regular mail, in-person visits, or other means. We do not control how these Participating Partners use or disclose your Personal Information.
Other Third-Party Providers. We may disclose, sell, or share Personal Information to one or more third parties with whom we have contracted to provide services. We may also disclose Personal Information to one or more third parties who are interested in providing services or products to you. We do not control how these third parties use or disclose your Personal Information.
Internal Analysis and Operations. We may disclose Personal Information for our own internal statistical, design, or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic trends among our users. We may outsource these tasks and disclose Personal Information about you to third parties, provided the use and disclosure of your Personal Information by these third parties is restricted to the performance of such tasks and subject to confidentiality.
Business Transfers. We may disclose Personal Information as part of any merger, acquisition, debt financing, company assets, or other business transaction.
Aggregated Information: We may share aggregated, anonymous information that includes or is based on information about you with third parties. This is information that is combined with the knowledge of other users and does not directly identify you. Depending on the circumstances, we may or may not charge third parties for this aggregated information. We also may not limit the third parties’ use of the aggregated data.
USE OF NON-PERSONAL INFORMATION
Non-personal information collected at the Site may be used and disclosed to improve the Site’s performance, functionality, and content. For example, we may collect and analyze collected aggregate information to determine how many visitors arrived at the Site’s pages, how long they stayed on those pages, and where they went afterward. This information allows us to determine which pages might be the most interesting to our users and provide you with a more luxurious experience on the Site. Additionally, we may use non-personal information to improve the Site’s performance and customize the content, features, and layout of the Site pages for you.
Occasionally we share aggregate information with third parties, such as our advertisers and business partners, for marketing and promotional purposes
DO NOT TRACK DISCLOSURES
No action is taken in response to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services. Although we use Google Analytics and other third-party tracking tools for our Site, we are not aware if third parties collect personally identifiable information about an individual consumer’s online activities when a consumer uses our Site.
OPT-OUT OF COMMUNICATIONS
We may periodically send you newsletters and other communications that promote the use of our services. When you receive our newsletters, you may indicate a preference to stop receiving further newsletters by following the opt-out instructions that we include in the newsletter we send you. However, if you wish to opt-out of communications with Participating Partners, you must contact them directly as we do not control communications from Participating Partners.
SECURITY AND RETENTION OF INFORMATION
ABSS takes reasonable steps to protect the information users share with us from unauthorized use, access, and disclosure, both during transmission and rest. However, no transmission of information via the Internet nor electronic storage solution can be entirely secure, so please be aware that we cannot guarantee absolute security.
TRANSFER OF INFORMATION TO UNITED STATES
Based in the United States, and you acknowledge that the information we collect is governed by US law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of data in and to the United States. You may not have the same rights and protections as you do under local law.
CHANGES TO POLICY